Garnerville,New York
Not resolved
2.3
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Customer service
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Insurance Plans Acceptance
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Clicked on the special offer tab for a special offer on Sustain Eye-drops on the Alcon site! They had me fill out all my personal information and answer 20 questions about my concition in order to to get a discount coupon for Sustain Ultra - then, after clicking proceed, it tells me Oh, Sorry, that offer is no longer available!

They wasted no time sending me advertising, email arrived while I am typing this - within 30 seconds of leaving their website! This site is a pain as well - why does my review have to be at least 100 words long in order to be submitted to your site?

Product or Service Mentioned: Alcon Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Sep 04, 2016.
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