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I let my eye dr talk me into purchasing a years supply of contacts for the rebate a year ago. My claim was denied because "it wasn't a new product" to me (which my eye dr should have been aware of) . This year, I again let my eye dr talk me into buying a full year of...
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Anonymous
Pissed of consumer

I went through the same situation, I was denied. I am not at all satisfied with this company. Buy their product with NO REBATE, GREAT. BE AWARE SCAM ALL THE WAY SCAM SCAM SCAM...

#1190699
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I have submitted my rebate via mail with the proper form, unique code and all the stated requirements. I am a first time customer. In my mail in rebate form, I included a copy of my receipt, prescription, fitting exam and upc scans of all 4 of the boxes I've purchased....
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NOrebateFROMalconITSaSCAM
NOrebateFROMalconITSaSCAM

Update: Timeline -Purchased - January 08-2018Rebate sent - Rebate acknowledged - January 23Rebate awaiting review- Rebate accepted - February 18 referred to 3rd party prepaid ...

2.7
I liked
  • Rebate offer
I didn't like
  • Hundreds of people never received their rebates
  • That the rebate offer was a scam
#1187372
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Alcon - Ruined Contact Lenses

Received damaged contact lenses. Have reached out to Alcon several times in the past 4 months. They said they would replace them and have yet to receive. Have been getting the run around from this company and am about to file a lawsuit!
2.0
Details
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Value for money
#1164062
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Alcon - Waste of time

Waited three months with no response. Had to call. Spoke to the rudest person ever who said that it was declined. After my eye doctor called them to check on it before she gave me the info. Was told maybe that was the case when I got my contacts but not anymore. Well it's not my fault they waited three months. It's a waste and a scam. Don't bother.
1.0
Details
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Value for money
#1148223
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So I have been wearing contacts for so many years now. My son has been wearing contacts for almost two years now. So I call to say my rebate then come in the mail and I submitted it on but had a problem. I dont recall getting an email about nothing being a recieve. I...
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2.0
#1141830
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Alcon SAYS they offer a $200 rebate for the purchase of a year's supply of contacts. They give you the run around until offer expires! They gave me 3 different excuses for why my claim was denied after doing everything to the letter! They drug it out for 6 weeks until...
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Anonymous
Anonymous

Alcon rebates are a scam, do not waste your time trying to get their "rebate". It is "fake news".

Anonymous
Sharon

I agree!!! Will never buy ALCON again! They gave me the same run around and excuses about my rebate decline!

1.0
I liked
  • That they offered a two hundred dollar rebate
I didn't like
  • That the rebate offer was a scam
#1107643
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Alcon Air Optix Contact Lenses Review

I have been wearing contact lenses for 15years,these are the worst I could only wear one pair of lenses out of year supply,my eyes were running green gunk,and felt like every time I blinked they would move,I wish I could get my money back.
1.3
Details
Customer service
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Value for money
#1036478
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Alcon eye drops sells a bottle labeled 4 ml placed in a 8 ml bottle ,,,, when you cut the label off YES there is only 4ml in the bottle that that can hold 8ml SO the bottle is half full......I called ALCON I was told that is correct only 4ml in a 8ml bottle why why why...
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#973138
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Clicked on the special offer tab for a special offer on Sustain Eye-drops on the Alcon site! They had me fill out all my personal information and answer 20 questions about my concition in order to to get a discount coupon for Sustain Ultra - then, after clicking...
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2.3
Garnerville, New York
#913034
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Acrysof Iq Restor Iols Review

https://www.myalcon.com/index.shtml Post cataract Intraocular lens implant gone wrong. Severe worsening of dry eye, decrease in color discrimination, inabikity to read in anything other than bright light, depth perception diminished (I wrecked my car- near perfect driving record ruined)
#765181
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