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Great product, deceptive business practices. I've been wearing contacts for 30+ years. Bought Alcon last year, submitted the receipts and all requisite documents. Never heard anything. Checked the status online and was informed my documents were incomplete. Their site...
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Company wrote 0 private or public responses to the review from Nov 20.
360insights
360insights

Hi there. I'm a part of the team here at 360insights, the company that handles Alcon rebates. We are sorry to hear about your experience with your rebate and are happy to esca...

#1404894
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I don't understand Alcon, a BIG company, that promised to give their customers rebate,(but they lie, i think) they create a extremely complicated rebate method, when you got the code and summit your form & the material that they request, they turn you around & around,...
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Company wrote 0 public responses to the review from Nov 20.
360insights
360insights

Hi there. I'm part of the team here at 360insights - we're the company that handles Alcon's rebates. We are sorry to hear about your experience with your rebate so far and wou...

#1404158
Reply to reviews
I ordered my contacts on 7/28/18. I completed all of the steps required. I waited the full 10 weeks to receive the rebate. I NEVER received it and when I called to check the status, I was told they never received it. I could hear another person in the background...
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Company wrote 0 private or public responses to the review from Oct 30.
360insights
360insights

Hi there. I'm part of the team here at 360insights - we're the company that handles Alcon's rebates. We are sorry to hear about your experience with your rebate and would be h...

4.1
#1391131
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Alcon offered "rebate" for purchase of qualified contact lens. Submitted all required doc's as instructed....didn't hear back. Went on-line to check on status....on their site over 10,000 submissions were "declined" due to "couldn't read bar code"? I inquired about my...
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Company wrote 0 private or public responses to the review from Oct 03.
#1372200
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I have been trying to get my rebate since 11/29/2017. I followed the instructions exactly and was happy to see that the rebate was approved!! So I waited. And I waited. And I waited another eight months. BUT I NEVER RECEIVED THE 200.00 GIFT CARD. Now it's almost a year...
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Company wrote 0 public responses to the review from Sep 29.
360insights
StarkDeer637

Hi there. I'm part of the team here at 360insights, the company that handles Alcon's rebates. We are sorry to hear about your experience with your rebate and would be happy to...

#1368980
Reply to reviews
Hi, I filed a rebate request on 08/19. The status is in "Your claim is awaiting review by one of our specialists" for a couple weeks. How much longer it will take to get it processed? My rebate code is U57YSFV7DC. Please send an email and let me know. My email address...
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Company wrote 0 private or public responses to the review from Sep 13.
Anonymous
Anonymous

What a mindless post. Annoying. Repetitious. Not very smart. Never, ever publish personal information on an open internet site. You are begging for problems and opening your d...

#1354439
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Alcon rebate scam

They denied me after fulfilling all requirements & multiple emails! Scam! Beware!
Company wrote 0 public responses to the review from Sep 07.
1.0
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Additional Services
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Product or Service Quality
Reliability
#1349079
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I wear one contact - my rebate wouldn't go through because I didn't buy a years supply (8 boxes). I bought and annual supply for me (4 boxes). I was told that isn't what the rebate is for, it is for a years supply. I was also told it was a set price that was given for...
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Company wrote 0 private or public responses to the review from Aug 27.
I didn't like
  • Rebate program
  • Rebate was misleading
#1339906
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As in the title, I had 30-40 minutes of trouble trying to print a $3-off coupon. This is not the first time I've had this on-line trouble receiving coupons for Alcon Ultra eye drops. Subsequently, I received several alerts indicating that I might have been hacked. I...
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Company wrote 0 private or public responses to the review from Aug 25.
I didn't like
  • Too much trouble and frustration with this website
#1338892
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Rebate states $50 for a year's supply. I added all my personal information and was to receive a "rebate code" by email....NOTHING was ever sent. (I tried with three different email accounts) It also states it can be submitted by rebate form and regular mail. There is...
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Company wrote 0 private or public responses to the review from Aug 08.
#1324619
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