Rebate states $50 for a year's supply. I added all my personal information and was to receive a "rebate code" by email....NOTHING was ever sent. (I tried with three different email accounts) It also states it can be submitted by rebate form and regular mail. There is...Read more
Requested rebate for the contacts, and actually received it (VISA card). Intended to use it to pay for the next supply of contacts only to find out the card has expired. Granted, that was my mistake for not staying on top of it, however, the card says that re-carding...Read more
Hi, My doctor has recommended Systane eye drops (purple label). They are good. I wear contacts and it seems to help a bit. I happened to come across Systane 1-cap AREDS 2 and have been taking them. Kind of expensive. $30 a bottle in the market. Then when the bottle was...Read more
For one, just because I was a repeat customer I wasn't eligible for the $200 rebate I received last year, but only $120. Really? That's surely not incentive for me to purchase your product next year. ALSO.... I've had nothing but issues using my card. I used it once in...Read more
My client was denied but i have no idea why. I submitted a claim in April, 2018 after spending $244 on contact lenses at Sams. I bought six boxes because of the rebate. Initially, Alcon denied my claim because I did not have a copy of the actual lens fitting invoice...Read more
This is my second year purchasing Alcon. Back in 2016 when i first purchased contact lenses from Alcon, I did receive my rebate card and everything was okay. So i purchased it for the second time back in October 2017. I submitted my claim in November and have never...Read more
I agree that they work to make it hard to recoup the rebate that makes the contacts seem more affordable in the optometrist office. They ended up tripping me up when I submitted a barcode from the box that wasn't the upc code they wanted, but they declined my...Read more
AIR OPTIX COLORS was declined because they claimed that the submission must be made within 90 days of eye exam fitting even though the girls at the eye exam place said as long as I purchase it within the one year of the eye exam. Totally misleading and fake incentive!...Read more
I didn't like
- That the rebate offer was a scam
- Rebate was misleading
Purchased these contact lenses because that's all I've worn for years. Just so happen when I went in for my yearly exam they had a rebate for them. Did all necessary steps i.e., receipt, UPC from box, fittings receipt, and the receipt showing the lenses that i...Read more
Alcon - Outstanding Service
I have worn Focus Dailies for many years now and have benefited from their annual rebate offer. I’ve received it for approximately 5 years and have never had any trouble receiving the rebate. I hate to hear so many have had trouble when my experience each year has been easy and expedient.
Do you have something to say about Alcon? What happened? What can we help you with?