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Completed the forms and sent required information which I received from the Optician who sold me the years supply of contacts. Never received anything from Alcon and when I contacted them by phone about not receiving my rebate they proceeded to inform me that it was declined.

They stated I should send in additional paperwork, which I did, and I just received an email stating that the 30 day response time from purchase had lapsed! If you need to wait 6-8 weeks for rebate, then call to question why it didn't arrive, how in the world can you respond within 30 days of original submission?

They now tell me they declined the rebate and that is that! What a scam

Product or Service Mentioned: Alcon Rebate.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Give me the $100.00 rebate Visa card they owe me..

I didn't like: Rebate incentive.

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