Not resolved

For one, just because I was a repeat customer I wasn't eligible for the $200 rebate I received last year, but only $120. Really?

That's surely not incentive for me to purchase your product next year. ALSO.... I've had nothing but issues using my card. I used it once in a department store, payment didn't go through easily as with a regular bank or credit card but it finally went through.

It was denied in another store and now trying to use online twice and it's telling me "payment failed".

I have verified the balance still on the card as $57.03 and my online purchase is for $35.95 so I know there are sufficient funds! Alcon surely isn't giving me any reason to use them in the future!

Product or Service Mentioned: Alcon Rebate.

Reason of review: Poor customer service.

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