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Summary of Alcon Customer Service Calls

17 TOTAL CALLS
71% SUCCESSFUL CONNECTIONS
02:37 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Alcon to Ask about:

Payments and Charges:

  • “Rebate”
  • “Denied rebate”
  • “Havent receive my rebate”

Request for Information:

  • “Medical question”

Other:

  • “Need to resubmit a claim that did not have circled contact purchases”
  • “Damaged product”

About Alcon

Top 5 Alcon Services

Rebate, Customer Care

Top 5 Likes about Alcon

That they offered a two hundred dollar rebate, Rebate offer

Top 5 Dislikes about Alcon

That the rebate offer was a scam, Hundreds of people never received their rebates, Rebate was misleading, Rebate incentive

Summary

Alcon is a medical company which specializes in eye care. It was founded by William Conner and Robert Alexander in Texas (USA) in 1945. The company headquarters is based in Hunenberg, Switzerland. In June 2010 Alcon became a subsidiary of Novartis AG. The company has 3 main divisions: vision care, pharmaceutical, and surgical. Alcon offers the following products: ACRYSERT Delivery System, AIR OPTIX AQUA Contact Lenses, ALOMIDE Ophthalmic Solution, PATANASE Nasal Spray, and PROVISC Ophthalmic Viscosurgical Device. All distributed products have clinical trials. Alcon is represented in more than 75 countries. The company cooperates with academic and search advisors to improve R&D capabilities.

Alcon reviews and complaints

Alcon is ranked 114 out of 472 in Medical Supplies and Equipment category

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