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Requested rebate for the contacts, and actually received it (VISA card). Intended to use it to pay for the next supply of contacts only to find out the card has expired. Granted, that was my mistake for not staying on top of it, however, the card says that re-carding...
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Company wrote 0 public responses to the review from Aug 01.
#1318735
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Hi, My doctor has recommended Systane eye drops (purple label). They are good. I wear contacts and it seems to help a bit. I happened to come across Systane 1-cap AREDS 2 and have been taking them. Kind of expensive. $30 a bottle in the market. Then when the bottle was...
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Company wrote 0 private or public responses to the review from Jul 27.
#1314388
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For one, just because I was a repeat customer I wasn't eligible for the $200 rebate I received last year, but only $120. Really? That's surely not incentive for me to purchase your product next year. ALSO.... I've had nothing but issues using my card. I used it once in...
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Company wrote 0 public responses to the review from Jul 17.
#1305650
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My client was denied but i have no idea why. I submitted a claim in April, 2018 after spending $244 on contact lenses at Sams. I bought six boxes because of the rebate. Initially, Alcon denied my claim because I did not have a copy of the actual lens fitting invoice...
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Company wrote 0 private or public responses to the review from Jul 16.
#1304746
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This is my second year purchasing Alcon. Back in 2016 when i first purchased contact lenses from Alcon, I did receive my rebate card and everything was okay. So i purchased it for the second time back in October 2017. I submitted my claim in November and have never...
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Company wrote 0 public responses to the review from Jun 13.
#1279711
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I agree that they work to make it hard to recoup the rebate that makes the contacts seem more affordable in the optometrist office. They ended up tripping me up when I submitted a barcode from the box that wasn't the upc code they wanted, but they declined my...
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Company wrote 0 public responses to the review from May 08.
2.6
#1251182
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AIR OPTIX COLORS was declined because they claimed that the submission must be made within 90 days of eye exam fitting even though the girls at the eye exam place said as long as I purchase it within the one year of the eye exam. Totally misleading and fake incentive!...
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Company wrote 0 private or public responses to the review from Apr 26.
1.0
I didn't like
  • That the rebate offer was a scam
  • Rebate was misleading
#1242092
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Purchased these contact lenses because that's all I've worn for years. Just so happen when I went in for my yearly exam they had a rebate for them. Did all necessary steps i.e., receipt, UPC from box, fittings receipt, and the receipt showing the lenses that i...
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Company wrote 0 private or public responses to the review from Apr 25.
1.0
I didn't like
  • Hundreds of people never received their rebates
#1240847
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Alcon - Outstanding Service

I have worn Focus Dailies for many years now and have benefited from their annual rebate offer. I’ve received it for approximately 5 years and have never had any trouble receiving the rebate. I hate to hear so many have had trouble when my experience each year has been easy and expedient.
Company wrote 0 private or public responses to the review from Apr 25.
#1240547
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Alcon - Bad lenses

No one answered i was promised new lenses but no one verified my prescription ..I have calling for a week no pne has returned my call im reporting to the better business bureau
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Apr 19.
1.3
Details
Additional Services
Customer service
Diversity of Products or Services
Equipment Quality
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
#1236837
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