Alcon - Bad lenses
No one answered i was promised new lenses but no one verified my prescription ..I have calling for a week no pne has returned my call im reporting to the better business bureau
After purchasing contacts a rebate form was presented, on time, to alcon. After a month I looked into the status of the rebate only to be told it had been declined. Pursuing further they admitted the rebate form and related documents were in fact complete but it would...Read more
Completed the forms and sent required information which I received from the Optician who sold me the years supply of contacts. Never received anything from Alcon and when I contacted them by phone about not receiving my rebate they proceeded to inform me that it was...Read more
Bought a years worth of daily wear contacts and submitted by mail everything for the $200.00 rebate. The instructions said 8 to 10 weeks. Called in 8 weeks and was told no record of anything mailed to them. I have all the copies that I sent including my "unique rebate...Read more
I let my eye dr talk me into purchasing a years supply of contacts for the rebate a year ago. My claim was denied because "it wasn't a new product" to me (which my eye dr should have been aware of) . This year, I again let my eye dr talk me into buying a full year of...Read more
I have submitted my rebate via mail with the proper form, unique code and all the stated requirements. I am a first time customer. In my mail in rebate form, I included a copy of my receipt, prescription, fitting exam and upc scans of all 4 of the boxes I've purchased....Read more
Alcon - Ruined Contact Lenses
Received damaged contact lenses. Have reached out to Alcon several times in the past 4 months. They said they would replace them and have yet to receive. Have been getting the run around from this company and am about to file a lawsuit!
Alcon - Waste of time
Waited three months with no response. Had to call. Spoke to the rudest person ever who said that it was declined. After my eye doctor called them to check on it before she gave me the info. Was told maybe that was the case when I got my contacts but not anymore. Well it's not my fault they waited three months. It's a waste and a scam. Don't bother.
So I have been wearing contacts for so many years now. My son has been wearing contacts for almost two years now. So I call to say my rebate then come in the mail and I submitted it on but had a problem. I dont recall getting an email about nothing being a recieve. I...Read more
Alcon SAYS they offer a $200 rebate for the purchase of a year's supply of contacts. They give you the run around until offer expires! They gave me 3 different excuses for why my claim was denied after doing everything to the letter! They drug it out for 6 weeks until...Read more
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