I let my eye dr talk me into purchasing a years supply of contacts for the rebate a year ago. My claim was denied because "it wasn't a new product" to me (which my eye dr should have been aware of) .
This year, I again let my eye dr talk me into buying a full year of contacts for the $200 rebate that he assured me I would receive, because the Alcon rep lives in our area should there be any problem. Again I was denied my claim because they said they received my submission a day too late and their hands were tied. I contacted my eye Dr's office in order to contact the rep. Alcon made note that my eye dr called them but the rep never did.
Two years of them finding a reason to deny the rebate. I won't make that mistake again, I'm changing brands.
Product or Service Mentioned: Alcon Rebate.
Reason of review: Problems with payment.