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I let my eye dr talk me into purchasing a years supply of contacts for the rebate a year ago. My claim was denied because "it wasn't a new product" to me (which my eye dr should have been aware of) .

This year, I again let my eye dr talk me into buying a full year of contacts for the $200 rebate that he assured me I would receive, because the Alcon rep lives in our area should there be any problem. Again I was denied my claim because they said they received my submission a day too late and their hands were tied. I contacted my eye Dr's office in order to contact the rep. Alcon made note that my eye dr called them but the rep never did.

Two years of them finding a reason to deny the rebate. I won't make that mistake again, I'm changing brands.

Product or Service Mentioned: Alcon Rebate.

Reason of review: Problems with payment.

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Anonymous
#1487268

I went through the same situation, I was denied. I am not at all satisfied with this company.

Buy their product with NO REBATE, GREAT.

BE AWARE SCAM ALL THE WAY SCAM SCAM SCAM!!!!!! Rebate none Buyer beware pls

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